Seek help. Windows8 sleep can not wake up! About three days!

My notebook HP dv6 7208tx, 64 windows8, when the computer is in sleep state, no matter on what key (attention is whether --, including the power button), or move the mouse, or get touch panel, can not wake up the screen! (and the power light is lit, but the hard disk light does not shine)
I Baidu once, found that this problem is common, but not a solution. Basic on the Internet means have been tried, but HP engineer told me to update the graphics driver, brush BIOS (I BIOS is new, not brush), reinstall the system, these methods are used, cannot solve! In addition, such as change the power settings like ah, can not solve the!
So please give me an answer.!
Be indebted forever!!!

Started by Abigail at February 10, 2016 - 10:42 AM

Is not a solid state disk?

Posted by Jimmy at February 14, 2016 - 11:19 AM

To the gold medal in HP repair shop, let HP engineer to help you.

Posted by Hugo at December 06, 2016 - 6:40 AM

Khan, N for a long time have not seen HP laptop problem. At the beginning of this year listed models, should still under warranty, agree with the above views, I suggest you find customer service process, this is the best choice!

Posted by Alvin at December 15, 2016 - 7:39 AM

The problem I have encountered, the same solution

Posted by Page at December 29, 2016 - 8:15 AM

Solid state? ?

Posted by Leopold at January 05, 2017 - 8:52 AM

I just use Win7
Win8 have this set?

Posted by Bennett at January 05, 2017 - 9:33 AM

Microsoft latest patch kb2884256, my computer after installation (win8) sleep / dormancy is unable to wake up or no reaction of mouse and keyboard. Do you have the solution? No patch before everything is normal

Posted by Ashley at January 07, 2017 - 10:31 AM